For free UK delivery if your order is more than £35 it will qualify for free shipping. Orders below £35 will not qualify for free UK delivery and be shipped for for a flat rate of £4.00. All orders will ship by Royal Mail unless exceeding Royal Mail maximum size and weight limits.
(Certain Restrictions Apply and will be explained on both the product and before you pay: Hazardous Materials subject to normal Dangerous Goods fee. Does not include oversized products.)
After dispatch you will receive a confirmation email from JTR. Also containing all of your tracking details and a link which you can follow to track your order. Also now featuring delivery confirmation for all packages dispatched via a standard Royal Mail UK shipping service.
You are able to track your order on the Royal Mail website through the link in your shipping confirmation email. If you cannot find this link, you can track your order here.
The great advantage of many Royal Mail services is if a delivery is attempted while you are out, you will be able to contact Royal Mail directly to rearrange your delivery or collect from your local Royal Mail sorting office.
If you’re still a little concerned about the whereabouts of your parcel, contact us here and one of the team will be happy to help.
We do offer International shipping. The price for international shipping increases with size and also weight. Shipping costs automatically update in your cart before checkout and payment. Royal Mail and similar national carrier process International parcels shipping from the UK. And final delivery at the destination country is handled via a reciprocal national carrier service (e.g.in the USA, USPS).
Many countries outside the EU will add import fees and import taxes to shipments. So you will be responsible for estimating any additional costs and paying any local fees or taxes.